For a non-frequent flyer like me, flying two or three times every year gives me same thrill as an edge-of-the-seat Indo-Pak cricket thriller. A pleasant flight experience sets the ball rolling for the travel that I had painstakingly researched and planned for weeks. And, a perfect return flight feels like a soothing balm to my tired ass. But then there is this airline, whose mere name takes craps out of me. [Read more…]